IT Infrastructure

Cluster IT consists of experienced IT Infrastructure Engineers and a host of people who are specialized in many areas including: Operating systems, Email systems, Network security, Applications, Switches, Firewalls, Routers, Telecommunications & Structured cabling. Our goal is to provide high quality support for solutions with seasoned engineers, keeping response time to a minimum.

Cluster IT offers multiple infrastructure solutions. These solutions are designed to assist with a wide variety of business needs-from simple workshops to examining technical issues, to full project management. Our engineer’s possess in-depth knowledge that comes from having been through a number of successful projects.

Starting with a meeting with you to discuss the needs of your organization as they relate to information technology. Our Engineers will analyze the existing systems you have in place and make recommendations to improve the current systems utilizing today’s technology. We will also design a new system from the scratch if you don’t already have any existing network technology in place.

Our team of Engineers will install your new system or upgrade your existing system. We will install and configure new hardware and software based on our tested specifications or on your specifications, whichever you prefer.

Post installation and commissioning, we will provide comprehensive support for your ongoing needs. From system additions and changes to troubleshooting new problems that arise, we are prepared to handle all of your needs.

In the rapidly changing computer industry, the introduction of new technology is virtually a daily phenomenon. To ensure extendibility and scalability of solutions, you need a solid infrastructure for your computing environment. Our internetworking and remote communication solutions are designed to preserve your IT investment and bring stability to your environment

Our specialists will work with you to design the best infrastructure solution to meet both your short- and long-term needs. Our highly trained engineers provide presale consulting and design services, which include an: Analysis of needs, Overview of proposed solutions, Macroscopic design, Discussion of issues related to the potential solution, Installation/migration methodology, and Equipment/software specifications.

We service, repair, and upgrade ALL major manufacturers of computers & Servers including Dell, HP, Acer, and many more. We provide a no-cost estimate for service prior to any work that is done. When we upgrade your system, we always take a close look at the system, discuss with you its limitations or possibilities and based on your needs for the system, (daily activities) how and if the computer can be upgraded. We want you to understand all possibilities and options for your computer prior to any work we perform

Cluster IT has qualified technicians and project managers that will consult with you on exactly what you need to consolidate you’re existing your cabling needs. But we also anticipate future needs, so your cabling doesn’t have that patched-together look over the years.
We will work with you to implement the best practices available in today’s standards whether re-wiring your location, consolidating existing structured cabling or deploying wireless access points.

Cluster IT offers implementations in…

• Cat5e
• Cat6
• Cat6E
• Fiber

We also specialize in cable management and clean-up of communication closets and data racks. All of the cabling that we perform is backed by qualification testing performed with Network testing equipment.
Cluster IT works with a variety of vendors and manufactures for materials to match new installations with existing materials for a seamless look after implementation.

Call today to learn more about how Cluster IT can assist in your data/cabling needs…

Having a strong online presence in your market is crucial to the success of your business’ growth. We will tailor the content management system to fit your needs, and help you reach the markets that you want to grasp. Through a professional custom web design, your preferred choice of color combinations, content, layouts, and templates will be used to project your company’s unique image and brand, and help you stand out from the crowd. Whether you need business-to-business, business-to-consumer or another form of website, we can help you create and maintain it.

Cluster IT AMC Support Practices

• Incident Based Support
• Preventive Maintenance

When purchasing a customized Solution from Cluster IT, you automatically benefit from our great value support and maintenance packages compromising system maintenance, backups, disaster recovery, software, firmware upgrades, and proactive IT support.

Reduce your operation costs with Cluster IT’s SMART IT outsourcing

With Cluster IT’s SMART IT outsourcing packages, businesses can cut their IT expenses smartly and sustainably. After signing up, we become part of your “IT Support Team.” With shared resources, your company can greatly benefit from our highly skilled experts at a fraction of an additional full-time employee’s costs.

Apart from customer triggered events for adds, moves, and changes, we engage in many other tasks in the background, including active network and Internet line monitoring against hacking so you can focus on your business.

If we see room for savings and useful improvement due to consolidation or equipment that needs to be replaced, we share our insights to ensure your business can operate as smoothly as possible.

Time-consuming tasks like firmware updates and downtimes for maintenance are scheduled outside of office hours or over weekends to cause minimal disruption of your business. Most tasks are done remotely and don’t require us to visit your office. In the event of bigger scheduled maintenance tasks, we will inform you in advance.

We work closely with an assigned contact person from your company to ensure easy and up to date communication for maximum efficiency. We are great team players that blend in well with In-house IT Teams and International companies with remote IT Teams overseas. With our remote support packages, we offer high level IT Support at a previously unheard price point.

Third party customers are electable to join our great value Support packages after they passed our Network Audit. If you have not passed our Network Audit yet and need Support, you can contact us for our hourly Network support packages.